Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.stanray.com (the “Site”).


Personal Information We Collect


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


How Do We Use Your Personal Information?


We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


Sharing Your Personal Information

Below is a full list of how, and why, we may share your Personal Information in order to deliver our services:

Shopify: We use Shopify to power our online store and payments. You can read more about how Shopify uses your Personal Information here: http://www.shopify.com/legal/privacy. And more about Shopify Payments here http://www.shopify.co.uk/legal/terms-payments-gb

Paypal: If you choose to pay via PayPal on our website, we will store the email address and reference code for that PayPal transaction. Our PayPal account will also store your delivery address and pass it back to your Shopify account.

Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: http://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: http://tools.google.com/dlpage/gaoptout.

Mailchimp: We use Mailchimp to send email marketing to customers have previously opted-in on the Site. You can read how Maichimp uses your Personal Information here http://mailchimp.com/legal/privacy/. And you can unsubscribe from these emails by clicking the link in the footer of all emails.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.


Behavioural Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Facebook: http://www.facebook.com/settings/?tab=ads
Google: http://www.google.com/settings/ads/anonymous

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us on info@stanray.com.

If you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


Data Retention


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products and services to you and to do their jobs. We have physical, electronic, and procedural safeguards to protect personal information about you.

We also comply fully with the General Data Protection Regulations (GDPR). In respect of this site, Sunny-Up Limited is the data controller and our company registration number is 09285991.


Changes


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we choose to send an email, you will receive the email even if you are not subscribed to our email mailing list.


Questions and Suggestions

If you'd like to know more or have any questions we may not have answered, please email us at info@stanray.com.